YOUR ANSWERS

Frequently Asked Questions

How do I join the beta testing programme?

You can join the Cetra beta testing programme by contacting us to register your interest. Your application will be reviewed, and we will be in touch with the next steps to joining.

Is Cetra free to use?

Yes! Our introductory plan is free for all! We believe that professionals all over the world should have access to quality patient education resources.

How do I know the information is accurate?

All of our content has been researched, written and reviewed by multiple medical and veterinary professionals.

What devices can I use Cetra on?

Cetra can be accessed via laptop / desktop, mobile and tablet. Users can print or share resources from any device too.

What do I do if I have a technical issue or feedback around the content?

You can provide detailed feedback directly in the Cetra platform, or you can email us at hello@cetrahealth.com

Does Cetra store personal information or client records?

No, we don’t store any pet owner information or data. We only store the professional users email address.

Can I suggest a condition?

Of course! We welcome any feedback, ideas and suggestions for our platform. We have in-house medical copywriters and illustrators that are working hard to create a comprehensive library of conditions!

How do my clients access their information?

You can share each handout with your clients via SMS, WhatsApp, Email or unique link. You can also print the handout from your phone, laptop or tablet!

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