Summary
This cookie policy explains how Cetravets.com ("we", "us", or "our") uses “cookies” and similar technologies on our platform. We encourage you to read this policy in full so that you understand what information we collect using cookies and how that information is used.
What are cookies? 2.1 A cookie is a small text file containing an identifier that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
2.2 Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
2.3 Cookies may not contain any information that personally identifies a user, but personal data that we store about you may be linked to the information stored in and obtained from cookies.
2.4 For more information, please visit allaboutcookies.org
What cookies do we use? 3.1 Cookies help us understand how our website is being used, and how you navigate between pages. We use cookies for the following purposes:
Strictly Necessary Cookies - These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you, which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not function without them. These cookies do not store any personally identifiable information.
Performance Cookies - These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site and will not be able to monitor its performance.
Functional Cookies - These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these services may not function properly.
Targeting Cookies - These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store personal information but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
Social Media Cookies - These cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow these cookies, you may not be able to use or see these sharing tools.
Cookies used by our service providers 4.1 Our service providers use cookies, and those cookies may be stored on your browser when you visit our website.
4.2 We use Google Analytics. Google Analytics gathers information about the use of our website by means of cookies. The information gathered is used to create reports about the use of our website. You can find out more about Google's use of information by visiting Google privacy partners and reviewing Google's privacy policy.
4.3 We use a Facebook pixel on our website. Using the pixel, Facebook collects information about the users and how they use our website. The information is used to personalise Facebook advertisements and to analyse the use of our website. To find out more about Facebook pixel and about Facebook's use of personal data generally, please see Facebook cookies policy and Facebook privacy policy. The Facebook cookie policy includes information about controlling Facebook's use of
cookies to show you advertisements. If you are a registered Facebook user, you can adjust how advertisements are targeted by following the instructions at their help centre.
4.4 We use Klaviyo to manage our customer database. This service uses cookies for onsite tracking. You can view their privacy policy for further details.
How to manage cookies There are various ways for you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:
- Chrome
- Safari
- Firefox
- Edge
- Internet Explorer
5.2 Blocking all cookies will have a negative impact upon the usability of many websites.
5.3 If you block cookies, you will not be able to use all the features on our website.
Cookie preferences 6.1 You can manage your preferences relating to the use of cookies on our website by using the cookie icon on our site.
Updates 7.1 We may update our Cookie Policy from time to time. This might be for a number of reasons, such as to reflect a change in the law or to accommodate a change in our business practices and the way we use cookies. The last modification date of this document is 20 March 2024.
7.2 For any questions and comments regarding this Cookies Policy, please email
hello@cetrahealth.com or write to Cetra for Vets (Health Books UK Ltd), Birchgrove Crosswood, Aberystwyth, SY23 4AT, FAO: Privacy Manager.
